Wednesday, February 13, 2013

Provides solutions for Microsoft Exchange Errors in iOS 6.1

A few days ago we talked about the news that AOL had sent to employees via email, in which they warned that Exchange was not working properly in iOS 6.1 for the disabled. AOL confirmed that Microsoft and Apple were working to fix the bug of "infinite loop", and many had highlighted the problem in the Microsoft forums. It seems that Apple has addressed the issue in its recent release of iOS 6.1.1, so Microsoft has released an official support document detailing some solutions for the error.

 Microsoft Ofrece Soluciones para los Errores de Exchange en iOS 6.1error exchange ios 61 Microsoft Ofrece Soluciones para los Errores de Exchange en iOS 6.1

Microsoft talks about the problems of Exchange in the iPad and iPhone with iOS 6.1

In the Microsoft document indicates the following:

"When a user synchronizes a mailbox using a device based on iOS 6.1, the server resources of Microsoft Exchange Server 2010 Client Access (CAS) and Mailbox (MBX) are consumed, the log growth is excessive, use of memory and CPU and significantly increase server performance is affected. In addition, users of Office 365 Exchange Online receive an error message that resembles the iOS devices receiving 6.1: can not receive mail, the connection to the server has failed. "

Microsoft suggests some solutions to the problem of waiting for Apple to fix the error. First, it informs customers that do not manage their calendars across devices with iOS 6.1 installed system. They also advise reset the device with iOS 6.1, so if an iPhone is like an iPad. "Exchange If problems continue, Microsoft recommends and gives instructions to delete and re-create the partnership with the device, creating a custom policy 6.1 iOS user, or completely blocking the users of IOS 6.1 ".

Microsoft also took the opportunity to mention that they are working with Apple to resolve the issue and recommend to clients "open a support ticket on Apple business":

"Apple and Microsoft are investigating the problem. Will post more information in this article when available. At present, it is recommended to open a ticket at the Apple enterprise support, either through an enterprise agreement or through a "Cross-Platform Integration and Command-Line Interface" to inform and diagnose the behavior of iOS 6.1. "

You can see the complete list of solutions that Microsoft has given in this link .

What do you think? Are you having problems with Exchange on your iPad with iOS 6.1?

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Track | 9to5mac

iPadizate , best blog on the Apple iPad.



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